Montag bis Freitag
8 - 17 Uhr
You can return items purchased from Laco within two weeks of their receipt, however, please be aware of the following conditions:
- Please do not use/wear the items that you wish to return, or remove any of its protective packaging.
- Shipping costs for the returned item are not covered by Laco.
- Watches that have been used, or those that were custom manufactured to your specification, cannot be returned.
- Your refund will be processed after we receive the item being returned. However, if the item is not returned in the same condition that it was originally sold in, a full refund will not be processed.
Please use the following shipping address for all returns:
LACO Uhrenmanufaktur GmbH
Rastatter Straße 8
75179 Pforzheim, Germany